Check Paw
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Privacy Policy

Updated: 2026

Privacy Policy

Last updated: May 11, 2026

At CheckPaw ("CheckPaw," "we," "our," or "us"), your privacy and the protection of your data are top priorities. This Privacy Policy explains how we collect, use, and disclose personal information when you use our platform and services, including the Telegram bot, web application, and mobile application (the "Service").

1. Data Controller and Contact Details

The data controller is Boris Blumental, self-employed, Gustava Zemgala gatve 80 - 152, Latvia. Privacy inquiries: support@checkpaw.eu.

2. Notice

Whenever we request personal information that can identify you, we will clearly explain the purpose of the request and obtain your explicit consent.

3. Your Consent

You may choose whether to provide us permission to process your personal information. For essential data (such as your email address, account credentials, or Telegram ID), declining may limit or prevent access to certain features of the Service. We will clearly specify which information is essential.

By using the Service and providing personal information, you consent to the processing of your data as described in this Policy.

4. Data Collection and Usage

Data We Collect

We collect the following categories of information:

Personally Identifiable Information (PII):

  • Name and email address.
  • Telegram ID and profile information (when using Telegram authentication).
  • Account information you provide during registration.
  • Payment information (processed through secure third-party providers).

Pet Data:

  • Pet profiles: name, species, breed, date of birth, sex, weight, allergies, photos.
  • Health events: symptoms, measurements, veterinary visits.
  • Wellness data: daily mood, activity, appetite, and sleep entries.
  • Calendar events: scheduled reminders, appointments.
  • Vaccination passport and medical documents.

Technical Data:

  • IP address.
  • Timestamps of operations.
  • Action audit logs.
  • Device type and application version.

This information is used solely to provide the Service and to improve its quality, stability, and performance.

No Cookies

The Service does not use cookies. Authentication is handled through JWT tokens and Telegram authentication.

5. How We Use Your Data

We use your personal information for the following purposes:

  • To provide access to the features and functionalities of CheckPaw.
  • To process payments for premium services.
  • To personalize your experience.
  • To communicate important updates, notifications, and transactional messages.
  • To improve the Service using aggregated, anonymized analytics data.
  • To ensure platform security and prevent fraud.

We do not sell your personal data. If required by law, we may disclose personal information to government authorities.

6. Data Recipients and Processors

  • Telegram: to deliver messages and notifications, data is shared with Telegram subject to its own privacy policy.
  • Veterinary clinics: pet data becomes accessible to a clinic only upon explicit booking or User-delegated access.
  • Hosting and infrastructure: hosting, database, and file storage providers acting as our data processors.
  • Payment processors: secure third-party payment services for processing transactions.

7. Data Retention

  • Account data, pet data, and audit logs are retained for the entire duration of the account's existence.
  • Data is retained indefinitely while the account remains active.
  • Users may request deletion of their data by contacting us; such requests will be processed in accordance with applicable law.

8. Your Rights

You have the following rights regarding your personal information:

  • Right of Access: request a copy of your personal data.
  • Right to Rectification: request correction of inaccurate information.
  • Right to Erasure: request deletion of your data.
  • Right to Restrict Processing: limit certain uses of your data.
  • Right to Object: object to processing based on legitimate interest.
  • Right to Data Portability: receive your data in a portable format.
  • Right to Withdraw Consent: for consent-based features.
  • Right to Complain: file a complaint with a supervisory authority (Datu valsts inspekcija in Latvia).

To exercise these rights, contact us at support@checkpaw.eu.

9. Right to Object

You may object at any time to the processing of your personal information for direct marketing. Upon receiving your request, we will immediately stop processing your information for that purpose.

10. Opting Out

You may opt out of non-essential notifications at any time through your account settings or by contacting us.

11. Security

Personal data is protected with encryption in transit and at rest, access controls, and regular audits. No system is absolutely secure, and we cannot guarantee perfect security.

12. Children

The Service is not intended for individuals under 16. If you are below the age of majority in your jurisdiction, use is permitted only with parental consent.

13. No Marketing Use

Personal data is not used for third-party advertising or marketing campaigns without your explicit consent.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. If material changes occur, we will notify you through the Service. If you do not agree with the updated policy, you may withdraw your consent and discontinue using the Service. Material changes may require renewed acceptance.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: support@checkpaw.eu.

By using the Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.